Help center
FAQ
Answers to the questions we hear most. Still stuck? Reach out anytime.
Do you finance bad credit or first-time buyers?
Yes. We work with lenders specializing in every credit situation — including scores as low as 500, first-time buyers with no credit history, and folks rebuilding after a bankruptcy. Apply online and we'll usually have an answer in under 30 minutes.
Do you accept trade-ins?
Absolutely. Bring it in for a free appraisal — no appointment needed. We give you the trade value up front and apply it directly to your purchase, which can also reduce your sales tax bill.
What's the difference between Certified Pre-Owned and used?
Our used vehicles are all inspected and reconditioned before they hit the lot. Certified Pre-Owned (CPO) units clear a stricter multi-point inspection and add an extended manufacturer-backed warranty, so you get newer-car peace of mind at a used-car price. We'll show you the inspection report on either one.
Can I schedule a test drive before I buy?
Of course — and we recommend it. Call us or request any vehicle online and we'll have it cleaned, charged or fueled, and ready when you arrive. Walk-ins are welcome too, and there's never any pressure to buy the same day.
What kind of warranty do your cars come with?
Every vehicle includes our 30-day / 1,000-mile limited powertrain warranty at no charge. Extended service contracts (up to 5 years) are available at the time of purchase if you want longer coverage.
Can I see the CarFax before I come in?
Yep — every listing on our inventory page has a free CarFax report linked right on the vehicle detail page. No email gate, no signup. Just click and read.
What are your hours, and can I reach you after they close?
Our current hours are listed at the bottom of every page and on our Directions page. Outside business hours you can still apply for financing, value your trade, or send us a message online — we'll follow up first thing the next business day.
How long does it take to drive off the lot?
If you're pre-approved before you arrive, most customers are signed and driving home in about 60–90 minutes. We can typically beat any banker or credit union you're working with, too — just bring the offer.